Last updated: Please insert the official effective date before launch.
1. Introduction
This Privacy Notice explains how Funding Societies Company may collect, use, disclose, protect and retain personal information submitted through this website or provided during communications about a financing enquiry.
2. Personal information we may collect
Depending on the application type and stage of assessment, information may include:
- Full name and contact details
- MyKad, passport or other identification information
- Phone and WhatsApp number
- Email address
- Requested financing amount and financing purpose
- Company name and company registration details
- Income, employment, business or financial information requested later
- Supporting documents and verification records
- Application status, internal notes and communications
- Technical and security information needed to operate and protect the website
3. How information may be collected
Information may be collected through website forms, telephone calls, WhatsApp, email, uploaded documents, direct communication with company representatives and lawful verification processes.
4. Purposes of processing
Personal information may be used to:
- Create and review financing enquiry records
- Contact applicants and request additional information
- Verify identity, business details and submitted information
- Assess eligibility, affordability, creditworthiness or risk
- Prevent fraud and protect the company and its customers
- Maintain records and manage complaints
- Comply with applicable legal, regulatory or reporting obligations
- Improve website security, operations and customer service
5. Disclosure of information
Information may be disclosed only where reasonably necessary to authorised employees, professional advisers, technology or communication service providers, verification providers, financial partners, regulators, law-enforcement bodies or other parties permitted or required by law.
6. Security
The company should maintain reasonable administrative, organisational and technical safeguards. The website application system encrypts identification numbers before database storage. No internet service can guarantee absolute security.
7. Retention
Information should be retained only for as long as reasonably necessary for application processing, customer service, dispute handling, fraud prevention, legal compliance and applicable record-keeping obligations.
8. Access and correction
Subject to applicable law, individuals may request access to or correction of their personal information by contacting the company through the official Contact Us page.
9. Consent and withdrawal
Where processing relies on consent, an individual may contact the company regarding withdrawal. Withdrawal may affect the company’s ability to continue an application or provide a requested service.
10. Third-party websites and services
The website may use third-party hosting, email, security, analytics or communications services. The company should review the privacy and security arrangements of relevant providers.
11. Updates
This notice may be updated when business processes, services or legal requirements change. The current version should be published on this page.
12. Legal review required
This draft must be reviewed and approved by the client’s Malaysian legal or compliance adviser before publication. It should not be treated as final legal advice.